Team and Account

Roles and access

Understand team access and permission boundaries.

Access is team-based

Brands, audits, reports, Technical Review scans, Find Keywords runs, exports, billing, white-label settings, referrals, and notification preferences belong to the current team.

Users only see teams they belong to. Super admins can access administrative surfaces, but normal product access is based on team membership.

Owner-only controls

Only the team owner can update the team profile, invite or remove members, change member roles, delete the team, or change notification delivery settings.

Notification delivery is deliberately restricted: the notification email can be blank or the team owner email address. Team members cannot redirect audit data to arbitrary inboxes.

Administrator and Editor roles

Administrator is configured with create, read, update, and delete permissions. Editor is configured with read, create, and update permissions.

Treat these roles as the account-level labels available in team settings. Where Brand Auditor has stricter owner checks, the owner check wins.

Check before switching teams

If you work across multiple teams, check the active team before adding brands, running audits, buying add-ons, exporting data, or changing billing. Usage and history stay with the team that was active when the action was taken.